Security Guidelines

Use a current Internet browser with 128-bit encryption that supports secure and private transactions.

Consider using the built-in security features that are provided with your Internet browser instead of disabling them.

Use a software or hardware firewall to protect your computer from network intrusion.

Maintain and run anti-spyware, anti-malware, and anti-virus software to detect new threats.

If your computer is on a wireless network (home or public), ensure that the router settings are secure (encrypted). Using scanning devices, individuals can intercept unencrypted signals and view or obtain your information.

Use caution when downloading files, installing software, or opening email attachments from unverified or unknown sources. Many of these files contain spyware or key-logging programs that can send information back to a malicious site.

Be suspicious of emails purporting to be from a Financial Institution, government department or other agency requesting account information, account verification or banking access credentials such as User IDs, PINs, Codes and similar information. Opening file attachments or clicking on web links in suspicious emails could expose the system to malicious code that could hijack your computer.

We recommend clearing the browser cache before starting an Online Banking session in order to eliminate copies of web pages that have been stored on the hard drive.

Always lock your computer when you leave it unattended. Set the computer to automatically lock after a set period of inactivity, e.g. 5 minutes.

When you are finished with your computer turn it off or disconnect it from the Internet by unplugging the modem or Ethernet/DSL cable.

Properly dispose of old computers and ensure all sensitive information is removed from the hard drive. Reformatting the hard drive may not be sufficient – use specialized software to erase information

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