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Pay using your FNBSM debit card with your mobile device.

 

What is a mobile wallet?

 
A mobile wallet is like an electronic version of your physical wallet, allowing you to enjoy cardless transactions via your mobile device. Mobile wallets (also known as digital wallets) store a device-specific card number (token) tied to your FNBSM debit or card that is available through digital wallet apps on your mobile device. There's no need to physically have your debit card with you. With your mobile wallet you can make purchases in-store, online, or in app – quickly, conveniently, and securely. 
 


Benefits of digital wallet payments

 

SIMPLE

We know that flexibility and convenience in making purchases in-store or online is important to you. That's why digital wallets are a perfect solution for your busy lifestyle. All you have to do is tap your phone to the payment terminal, confirm using your pin or bio-metric security and your done! 


convenient

Depending on the options on your device, a digital wallet app can provide you a place to store and organize coupons, loyalty programs, payment cards, tickets, car insurance identification, and anything else that can be turned into a digital item from its original paper or plastic form to a digital one. You can add your FNBSM debit card to your mobile wallet app and start making secure payments. 


safe

It’s easy to securely and conveniently keep your FNBSM Visa® Debit Card information on your smartphone, tablet or your smartwatch digital wallet app.  FNBSM along with our participating mobile wallet payment partners put security at the top of our list when it comes to your personal and confidential information. There are tiered security systems in place for each digital wallet solution that protects your information, keeps your account secure, and allows you to shop worry-free.


FNBSM Visa® debit card compatible wallets:


Apple Pay® lets you make easy, secure and private in-store and in-app purchases at participating retailers. Load your FNBSM Debit Card and pay right from your Apple® device. To setup your FNBSM debit card with Apple Pay®, follow the direction below. For a more detailed version in addition to adding to other Apple® products click on the button below. 
 

To sign up for Apple Pay®:

  1. On your iPhone, open the Wallet app.
  2. Tap (+) to add your card.
  3. Enter your eligible FNBSM Debit Card information or scan card.
  4. Verify your card for security purposes.
  5. Touch to pay! Authorize payment via a tap of your phone or with Apple Watch®, double click the side button.
 
 
Google Pay® lets you make fast, simple payments in millions of places – online, in store and more.  Just grab your Android® phone and sign up with your FNBSM Debit Card and you're ready to pay in a whole new way. To setup your FNBSM debit card with Google Pay®, follow the direction below. For a more detailed version in addition to adding Google Pay® to other devices click the button below. 
 

To Sign Up for Google Pay®:

  1. Using your Android® device, download the Google Pay app.
  2. Tap the (+) sign in the app to "Add your Card."
  3. Enter your eligible FNBSM Debit Card information.
  4. Verify your card for security purposes.
  5. Now, you can make all your purchases with ease!
 
Samsung Pay® lets you make secure in-store mobile payments from an eligible Samsung® device. Just sign up with your FNBSM Debit Card and you're ready to tap & pay instantly. To setup your FNBSM debit card with Samsung Pay®, follow the direction below or click on the button more more details. 

To Sign Up for Samsung Pay®:

  1. Download the Samsung Pay App & login.
  2. Select the "Add your Card" option.
  3. Enter your eligible FNBSM Debit Card information.
  4. Verify your card for security purposes.
  5. To make a purchase, just tap & pay!
 
Look for your digital wallet icon or this contactless payment symbol at in-store checkout. 
 
 
Yes, it's even more secure than you EMV chip enabled debit card. Each time you use one of these trusted solutions, a unique one-time-use number, or token, is used so that your payment information is never shared with merchants, or stored on your device.
YES! Adding Touch ID, facial recognition, a passcode, or other bio-metric security to access your device is a recommended layer of protection. What you can add is based on the type of device that you have.
 

A few more tips…

  • Make sure to select secure device passcodes that only you will know. Don’t use a common sequence of numbers like 123456.
  • Don’t enroll another person’s biometric into your mobile device; doing so may allow that individual to perform a fully-verified transaction.
  • Don’t ‘jailbreak’ or ‘root’ your mobile device since this may make your device more vulnerable to attack and fraud.
  • Be aware of your surroundings when entering your passcode into your device to make sure you’re not being observed.
Because we have a variety of designs and card types for our FNBSM debit cards the image within your mobile wallet may not match. However, it will still be linked to the same card number and information you inputted during registration. 
It’s likely that the expiration date and security code on the back of the card has changed. When you activate your replacement card, make sure that you update the expiration date and/or security code in your digital wallet. 
 
What should I do if I get a replacement card with a different card number? 

You’ll need to add the new card to and delete the old card from your digital wallets.
  1. Contact the digital banking department during normal business hours at 305.667.5511, support@fnbsm.com, or start a conversation within your mobile app or online so they can deactivate that card from your digital wallet.
  2. You can continue to use your plastic card as you have in the past; no need to replace the card.
  3. When you get your new device, add your FNBSM debit card to the digital wallet apps of your choosing.

Deactivate your card using one of the following methods:

  1. Login to your online banking account > select Accounts > Look for the Card Management card > click on the card that was lost or stolen and deactivate it by clicking on Report card lost or stolen.
  2. Use your FNBSM mobile app click on the sandwich menu > select Accounts > Click the account associated with the card > click on the card that was lost or stolen and deactivate it by clicking on Report card lost or stolen.
  3. Contact the digital banking department during normal business hours at 305.667.5511, support@fnbsm.com, or start a conversation within your mobile app or online so they can reissue you a new card.
  4. Delete this card from your digital wallet. Once you receive your replacement card, you can add it to your digital wallet.

We may require extra authentication of your personal information during the registration process. Our Digital Banking experts will be able to complete your authentication and will send you a one-time passcode to complete the registration process.

No. You are not responsible for any fraudulent transactions made with your FNBSM debit card.
Apple, Apple Pay, Apple Watch, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and the Android Logo are trademarks of Google Inc. The Android Robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Samsung and Samsung Pay are registered trademarks of Samsung Electronics Co., Ltd.