Live advice from our experts, without the on-hold music.

There may be times when you have a question and it’s not convenient to call. That’s one of the reasons we offer an online chat service. With FNBSM's secure online Live Chat customer service, you’ll receive:

• Real-time support – Live chat hours are: 9:00 a.m. – 5:00 p.m., Monday – Friday 
  
• The answers you need, when you need them – Live chat is a convenient and quick way to get answers about any of FNBSM's banking products and services or assistance with finding information on our website.
  
• Security and peace of mind – All online chat interactions use industry-standard encryption to prevent unauthorized access to the information you send to us.